Why heat comes first
Sauna, steam or warm marble helps soften the skin so the scrub works better.
Peeling scrub, also known as kese, is the core cleansing step of a Turkish hammam. A special mitt is used after heat preparation to remove dead skin from the surface of the body.
A good kese scrub should feel effective and clean, but it should not feel aggressive. Guests with sensitive skin should mention this before the service starts.

Sauna, steam or warm marble helps soften the skin so the scrub works better.
The therapist uses a kese mitt with controlled pressure to exfoliate the body.
Foam massage usually follows the scrub. This cleans the skin and gives the hammam its classic soft finish.
Do not apply heavy lotion before arrival because it can reduce the effect of the scrub.
Short practical answers for guests before arrival.
Yes. Kese is the traditional mitt used for the peeling scrub in a Turkish hammam.
It should not be painful. Tell the therapist if you prefer softer pressure.
Foam massage and rinse usually come after the scrub.
A precise WhatsApp message helps the team confirm faster and avoid misunderstanding.