Privacy Policy

Last updated: 23 June 2026

Privacy Policy

Rumeli Hammam respects visitor privacy. This policy explains what information may be received when guests contact us through the website, WhatsApp, phone or a booking inquiry form.

Information visitors may send

When a visitor requests an appointment, the message may include a name, phone number, preferred date and time, number of guests, selected hammam service, language preference and any notes needed to prepare the visit.

How the information is used

The information is used to answer questions, check appointment availability, confirm reservations, organize guest communication, improve service quality and handle operational requests related to the hammam visit.

WhatsApp and third-party services

If a visitor contacts Rumeli Hammam through WhatsApp, phone providers, maps or other external services, those platforms may process technical and account information according to their own policies. Rumeli Hammam does not control those external platforms.

Data sharing

Visitor information is not sold. It may only be used by the team or service providers when needed to respond to an inquiry, manage a reservation, maintain the website or comply with applicable operational and legal requirements.

Retention

Booking communication should only be kept for as long as needed for reservation management, guest support, internal records and legal or operational needs. Visitors may request correction or deletion of their contact information where applicable.

Security

Reasonable care is used to protect visitor information. No website, messaging platform or internet transmission can be guaranteed to be completely secure.

Contact

For privacy questions or booking-data requests, contact Rumeli Hammam by phone or WhatsApp at +90 530 551 74 47.